Private Policy

Privacy Policy for LYFE Medical Wellness

Introduction

LYFE Medical Wellness is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us. By accessing our website or services, you agree to the terms of this Privacy Policy.

  1. Information We Collect

1.1 Personal Information:

  • Name, email address, phone number, and other contact details.
  • Medical history, treatment preferences, and other health-related information.
  • Payment information for processing transactions.

1.2 Non-Personal Information:

  • IP address, browser type, operating system, and usage data collected through cookies and similar technologies.
  • Information about how you interact with our website (e.g., pages visited, time spent).
  1. How We Use Your Information

2.1 To Provide Services:

  • Schedule and manage appointments.
  • Personalize treatments and consultations.

2.2 For Communication:

  • Respond to inquiries and provide updates about your appointments.
  • Send newsletters, promotions, and health tips if you opt-in.

2.3 For Operational and Analytical Purposes:

  • Improve website functionality and user experience.
  • Analyze usage patterns to enhance our services.

2.4 Legal and Compliance:

  • Comply with GDPR, HIPAA, and other regulatory requirements.
  • Prevent fraud and ensure the security of our systems.
  1. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with:
3.1 Service Providers:

  • Third-party vendors (e.g., payment processors, IT service providers) who assist in delivering our services.

3.2 Legal Authorities:

  • As required by law or to protect our legal rights.

3.3 Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
  1. Cookies and Tracking Technologies

4.1 Cookies:

  • We use cookies to enhance your browsing experience and collect information about how our website is used.

4.2 Third-Party Analytics:

  • Tools like Google Analytics may collect anonymized usage data to help us improve our services.

4.3 Managing Cookies:

  • You can disable cookies through your browser settings, but this may affect website functionality.
  1. Data Security

5.1 Protection Measures:

  • We use encryption, secure servers, and access controls to protect your data.

5.2 Your Responsibility:

  • Ensure that your account credentials are kept secure and not shared with others.
  1. Your Rights

Under GDPR (for applicable users), you have the right to:
6.1 Access Your Data:

  • Request a copy of the personal information we hold about you.

6.2 Correct Your Data:

  • Update or correct inaccuracies in your information.

6.3 Delete Your Data:

  • Request the deletion of your personal information, subject to legal obligations.

6.4 Restrict Processing:

  • Limit how we use your personal information in certain circumstances.

6.5 Data Portability:

  • Request your data in a machine-readable format for transfer to another service provider.

6.6 Opt-Out of Marketing:

  • Unsubscribe from newsletters or promotional emails at any time.
  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  1. International Data Transfers

If you access our website or services from outside Thailand, please note that your information may be transferred to, stored, and processed in Thailand or other countries where our service providers are located. We ensure appropriate safeguards for these transfers.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Significant changes will be communicated through email or website notifications.

  1. Contact Information

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.